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Your security, our priority

Lunoa implements the best practices to protect your money and data.

End-to-end encryption

All your data is encrypted with AES-256 protocol, the same standard used by major global banks.

Strong authentication

Each connection requires two-factor authentication (2FA). Your PIN + fingerprint or facial recognition.

Real-time monitoring

Our algorithms analyse every transaction 24/7 to detect any suspicious activity and alert you immediately.

Instant blocking

Block or unblock your card in one click from the app. In case of emergency, our security hotline is available 24/7.

Regulatory compliance

Lunoa is a licensed institution, subject to European regulations (PSD2, GDPR). Your funds are protected.

Anti-phishing

Learn to recognise fraud attempts. Lunoa will NEVER ask for your PIN by email or phone.

Tips

Security best practices

No Lunoa employee will ever ask for your PIN, whether by phone or email. If you receive such a message, it is a fraud attempt.
From the app, enable alerts for every transaction. You will be immediately notified of each payment made with your card.
Make sure the address starts with "https://lunoa-bank.com" before entering your credentials.
If you see an unrecognised transaction, contact our customer service or block your card from the app.