Cookie policy

What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit our site. It allows us to remember information about your browsing and improve your user experience.

Cookies we use

Strictly necessary cookies

These cookies are essential for the operation of the site. Without them, certain functionalities cannot be offered. They include session management and security measures. They cannot be disabled.

Analytical and performance cookies

We use audience analysis tools to measure traffic to our pages and improve our services. These cookies collect information anonymously and in aggregate. They do not personally identify you.

Personalisation cookies

These cookies allow us to remember your preferences (language, display theme, last page visited) to personalise your experience on future visits.

Social media sharing cookies

Social media sharing buttons may place cookies on your device. We do not control these cookies; they are subject to the privacy policies of each social network.

Cookie retention period

• Session cookies: deleted when you close your browser
• Analytical cookies: retained for a maximum of 13 months
• Personalisation cookies: retained for 6 months
• Social media cookies: according to the policies of the platforms concerned

How to manage your cookies?

You can change your cookie preferences at any time in several ways:

• Via our management panel: accessible via the "Cookie settings" link at the bottom of each page
• Via your browser: each browser allows you to configure cookie management
• Via third-party tools: platforms allow you to manage your advertising preferences

Warning: disabling certain cookies may degrade your experience on the site and limit access to certain features.

Contact

For any questions regarding our use of cookies, contact our DPO at: contact@lunoa-bank.com